There are times when you can’t get your Instagram profile and you need to restore it – you have lost or forgot your password, you have been hacked, there is no old phone, you have been blocked for violation, you have demolished your page and want to return it.
In this article, we will consider all the cases described and tell you how to revive your Instagram profile.
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How to restore your account if you don’t remember your password
In 90% of cases, it is possible to restore access to the page if the password is forgotten or lost. There are several ways:
- Log in with your Facebook account… You will need to enter your data from the FB. It will work only if both of you are connected in advance, and you remember the FB data. If the profiles are not connected with each other or you do not remember the login / password from the FB, then you need a different method.
- Through password reset… Click on the button “Forgot your password” or “Get help with logging in” (if you restore through the application).
You will need a login, mobile number or email linked to your account. Indicated, click on the button “Get a link to enter”.
After specifying the mail or login, the social network will send a link to restore. If you write a mobile number, then a code will be sent to sms. After resetting the old password by reference or through the code, you need to come up with a new one. This is how an email from Instagram looks like with a link to reset your password, you need to click on the blue “Reset Password” button.
Nuances: in very rare cases, a letter with a link or an SMS with a code arrives with a delay, but mostly immediately. If you don’t come, you need to wait or repeat the action. If you entered the correct mail, but there is no link, check your spam folder. It is useless to specify an arbitrary email or phone number – if they are not associated with a profile, nothing will work.
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How to recover your Instagram page if you are hacked
If the page is stolen, most likely bad people have already changed the basic data – mobile and email, it will not be possible to recover in the standard way. You need to write to the support.
If the email has already been changed, a letter will be sent to the old mail. If there is no letter, then perhaps the mail has not yet been changed and you can still have time to get your account back by requesting a letter with a code via the “Forgot your password?”
If everything is hopeless, and the standard method does not help – we contact support using this link – this is a copyright infringement complaint form, we need the first line “My account has been hacked.”
Or you can go to the Insta directory by clicking on the “Help” button on the social network website and find instructions there.
Find “Troubleshooting and Login Help”.
Click “I can’t sign in.”
Below we find “It seems to me that my Instagram account was hacked” and follow the instructions.
If the page is not only hacked, but also deactivated, you can send a request through this form.
In case of hacking, after contacting technical support, Instagram deletes all data associated with the profile. But to make sure that it is really yours, the support will ask for confirmation. It can be a selfie with a passport, the name of the phone model from which you went to the social network, a photo with a piece of paper – it should have your full name on it. and the code that the support will send. If the profile is commercial and transferred to the status of a business account, more serious confirmation will be required, for example, the charter of the organization, a scan of a license, a certificate of opening an individual entrepreneur. If the account is a commercial, but has not been transferred to the status of a business account, or you are not registered as an entrepreneur, indicate in the request that you are restoring your personal account.
Support can respond in a few days or even a month. Or maybe not answer at all. It all depends on the workload of employees and your account, for example, whether there were violations on it. You can submit several requests at intervals of several days, since they are checked by real people and, perhaps, someone will respond faster.
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How to restore Instagram if you don’t have access to email or phone
Let’s say you can’t log into your mail or you forgot which mailbox is associated with your account. For example, you bought a new phone or laptop, but didn’t save the data. They also changed the mobile number, but the page is tied to the old one, to which you do not have access now. What to do in this case:
If you forgot your mail – we restore through the phone number. Instagram shows the last 4 digits of the number, so it’s convenient to remember your mobile phone if you suddenly forgot it.
If there is no access to the phone, but there is to mail – we restore via mail.
If you know which mail the Instagram account is attached to, but you cannot enter there, you need to try to restore access to it. It’s not difficult, most mail systems ask for a backup email or mobile number. The mail recovery code will be sent there.
If there is no access to either the phone or mail – restore via login. Click on the button “Forgot your password?” on the authorization page and specify login. You can restore it via mail or FB account. The easiest way is through email. A link should come to the mail associated with the profile. If you forgot which mailbox your Instagram profile is associated with, check all the ones you have. No messages in your inbox – check your Spam folder.
Important: when restoring by login, Instagram shows part of the mail attached to it – so you can quickly recall it.
If you use mail on Gmail, then emails from Instagram may not be sent to your Inbox, but to the section “Promotions” or “Social networks”.
If you don’t remember login – search other social networks for a link to your profile, ask your friends.
If it is completely impossible to find out the login – contact support, inform that the page has been hacked. How exactly, we already wrote in the previous section.
If you don’t remember anything and don’t want to fool with technical support, it’s easier to create a new account.
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How to restore an Instagram account if blocked
We have already written why they can block Instagram account. How to recover from a ban? Depends on the type of blocking – a temporary ban on actions or deactivation of the account. Usually Instagram notifies about blocking. A temporary ban is given for minor violations and is not punished very severely, for example, it can be a ban on subscribing to other accounts. Such locks last from several hours to several days. You don’t need to do anything on purpose – just wait until the ban is removed.
If this is a complete blocking with account deactivation, then there is nothing to help here. There is an appeal form if you think you were blocked by mistake, but it’s easier to create a new account.
How to restore a page if you yourself have deleted from Instagram
Sometimes people in their hearts are removed from the social network, and then they think about how to get their account back. If the page is completely deleted, then no letters to technical support will help in any way, because you voluntarily got rid of the page. Therefore, when thoughts about deletion arise, it is better to temporarily freeze the account with the possibility of recovery.
How to do it – go to your page on the Insta website (it won’t work in the mobile application), click “Edit profile”. Scroll down and click on “Temporarily disable my account”.
To reactivate the page later, no special actions are needed – just go to the application using your username and password, and the account will automatically unfreeze.
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Conclusion
In most cases, in addition to a hard ban or self-deletion of the page, you can return your Instagram profile. To avoid the problems described above, we recommend that you secure your account. Follow these simple guidelines:
- Save all data from your account to a separate medium to find it if you forget.
- Link your account to your mobile number and Facebook profile.
- Turn on two-factor authentication in your Instagram settings.
- If you have a business account, post 1-2 personal photos – this will speed up the recovery of your account by tech support if it gets hacked.
- Do not violate the limits and rules of the social network.
- Save the already created content to your computer in order to upload it again if fraudsters delete publications or have to create a new profile.
- Do not access the social network from other people’s devices.
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