9 ways to keep clients in crisis

9 ways to keep clients in crisis

Let’s take a look at 9 customer retention strategies based on psychological research. 1. Shared values ​​with customers Most people prefer products and companies that are somewhat similar to them. This cognitive bias is called implicit selfishness; it is an unconscious process based on people’s favorable associations with themselves. Most …

Progress in a crisis: essential

Progress in a crisis: essential

Prioritize The more service directions and product categories you promote, the more costs. Think: Do you all need them now? What is in demand for the crisis and what is not? Put yourself in the shoes of buyers, conduct marketing analysis, pay attention to competitors, and identify the highest priority …