Overview of the service for integrating Instagram and CRM systems

Overview of the service for integrating Instagram and CRM systems

If you are reading this article, most likely you have a question: why is the system of incoming messages so inconvenient on Instagram? Or how to track all incoming messages if you have 10 or more accounts? From the beginning, there are no problems – and customers like everything and …

CRM system in messages from the VK community: dialog labels and user data

CRM system in messages from the VK community: dialog labels and user data

VKontakte added the capabilities of CRM systems to Business Pages messages. The customer data will now be visible in community messages, and it will also be possible to create custom labels for dialogs. Let’s figure out how to work with the new tool and how to use it correctly. Auto …

Facebook launched an internal CRM – “Lead Center” with ads

Facebook launched an internal CRM – “Lead Center” with ads

A new Lead Center tab has been added to the Facebook business page settings. Here you can edit and group contacts and re-interact with people right from the social network. All contacts from running Lead Ads campaigns automatically go to the Lead Center. In addition, it is possible to add …