Replies to customers on WhatsApp will be paid

Replies to customers on WhatsApp will be paid

Facebook is initiating monetization of the messenger. The first step is paid messaging in response to customer inquiries. WhatsApp launches its first commercial product. Companies using the new WhatsApp Business API will pay for messages sent to customers. Auto promotion on Instagram without blocks Recommended: Jesica is an Instagram promotion …

Using virtual agents to keep customers happy with e-commerce

Using virtual agents to keep customers happy with e-commerce

People check in for flights, hotels and inns and buy goods using automated machines. Consumers are responding positively to self-service systems, and the need for customer service personnel is rapidly diminishing. December 24, 2010 Decline in customer service and rise in self-service New technologies allow consumers to freely explore the …