Instagram CEO not happy with Reels – video formats can be merged

Instagram CEO not happy with Reels – video formats can be merged

Instagram head Adam Mosseri is not happy with Reels, which was created as a competitor to TikTok. Recently, in the podcast The Verge’s Decoder Mosseri, he noted that although Reels is developing as a platform for posting and consuming content, he is still very far from TikTok. Auto promotion on …

Using virtual agents to keep customers happy with e-commerce

Using virtual agents to keep customers happy with e-commerce

People check in for flights, hotels and inns and buy goods using automated machines. Consumers are responding positively to self-service systems, and the need for customer service personnel is rapidly diminishing. December 24, 2010 Decline in customer service and rise in self-service New technologies allow consumers to freely explore the …