User content – types and methods of creation

User content – types and methods of creation

Did you know that nearly 25% of any resource is user-generated content? Be it a news portal, scientific community, humorous public or even an online store. We are used to absorbing information in a complex way, often without thinking about what exactly we are reading at the moment. However, if …

YouTube tests profile cards with all user comments

YouTube tests profile cards with all user comments

Video hosting YouTube is testing “profile cards” – using them, channel authors will be able to view the history of comments of any user. Thanks to the innovation, channel creators will be able to identify active viewers and those who came for the sake of trolling. On the “profile cards”, …

CRM system in messages from the VK community: dialog labels and user data

CRM system in messages from the VK community: dialog labels and user data

VKontakte added the capabilities of CRM systems to Business Pages messages. The customer data will now be visible in community messages, and it will also be possible to create custom labels for dialogs. Let’s figure out how to work with the new tool and how to use it correctly. Auto …